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Product Safety Recalls


Important Product Replacement Notice

Date Issued: May 2025

Affected Products

Electric Fluffy Heated Over Blanket – Grey
SKU: OBEBFHBGY13

Electric Heated Waffle Fleece Over Blanket – Charcoal
SKU: OBEBWFLCL13

Electric Teddy Fleece Heated Over Blanket – Charcoal
SKU: OBEBTDFCL13

Electric Fluffy Heated Over Blanket – Charcoal
SKU: OBEBFLCCL13

Electric Sherpa Reverse Heated Over Blanket
SKU: OBEBSHRGY13

Batch Codes

(Located on the care label)
2324, 2325, 2326, 2327, 2328, 2329, 3016, 3017, 3018, 3276, 3277, 3278

Dates Products Were on Sale

September 2023 – October 2024

Safety Information

It has been brought to our attention that there is a small chance that, after extensive use, the power cord may wear around the controller guard. This could present a risk of fire or electric shock.

At Get Mart, customer safety is our highest priority. As a precautionary measure, we are offering a free replacement controller to all customers who purchased any of the affected products.

What You Need to Do

If you have purchased one of these products and wish to receive a replacement controller:

  • Please discard the existing controller

  • Store the electric blanket safely until your replacement controller arrives

  • Register for a free replacement controller by completing the online replacement form [link to be added]

We sincerely apologise for the inconvenience. Please be assured that your safety remains our main priority.


Product Recall and Safety Notice

Date Issued: November 2023

Affected Products

Harry Potter Hogwarts Hot Water Bottle (Black)
SKU: CL000984

Barbie Hot Water Bottle (Pink)
SKU: CL000985

Gabby’s Dollhouse Hot Water Bottle (Purple)
SKU: CL000986

Harry Potter Hogwarts Hot Water Bottle (Grey)
SKU: CL000998

What You Must Do Immediately

If you have purchased any of the above items:

  • Stop using the hot water bottle immediately

  • Dispose of the hot water bottle

  • Email us at recalls@getmart.com with your original order reference number(s), confirming that the item(s) have been disposed of

Once confirmation is received, your refund will be processed within 14 days.

We apologise for the need to recall these items and thank you for your cooperation. Your safety is our top priority.

If you have any questions, please email recalls@getmart.com quoting “Bottle Recall” in the subject line along with your original order reference number.


IMPORTANT PRODUCT RECALL NOTICE: FIRE SAFETY HAZARD

Date Issued: February 2023

Affected Products

Electric Heated Over-Blanket – Charcoal (130 × 160 cm)
SKU: OBEBPOLCL13

Electric Heated Under-Blanket – White (Double)
SKU: OBEBPOLWH02

Batch Codes

(Located on the care label)
PO1712, PO1479, PO1478, PO1205

Dates Products Were on Sale

September 2022 – January 2023

Safety Information

The safety of our customers is paramount. Get Mart is recalling the above products as they present a serious fire safety hazard and may not meet the requirements of:

  • Electrical Equipment (Safety) Regulations 2016

  • Plugs & Sockets (Safety) Regulations 1994

There is a risk that the product could catch fire and may also pose a risk of electric shock.

What You Need to Do

If you have purchased one of these products:

  • Unplug the electric blanket immediately

  • Stop using the product

  • Return the item using a pre-paid returns label (details provided separately)

Once the returned item is received, a full refund will be issued within 14 days.

We previously contacted affected customers with instructions on returning the product for a full refund.

We apologise for the inconvenience caused and thank you for your cooperation. Your safety remains our highest priority.